Industries / Logistics & Supply Chain
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Logistics & Supply Chain
AI Workforce

Agents that proactively inform customers, automate invoice processing, and optimise routes — so your ops team handles exceptions, not repetition.

Agents: 5 Specialities
Human in the Loop: Mandatory
Deployment: 30 Days
Real Pain Points. Real Solutions.
3 Problems Your Logistics & Supply Chain AI Team Solves From Day One
Use Case 01
Every Customer Calls 4 Times Per Shipment
"Our customers call us 4 times per shipment asking where it is. Our ops team spends all day on tracking."
The Cost
Reactive tracking support is your highest-cost, lowest-value activity. And it scales with every new client.
What We Build For You
The Shipment Tracking Agent aggregates data across carriers, proactively alerts customers to delays before they notice, and answers tracking queries via WhatsApp 24/7 — without involving your team.
✓
Inbound tracking calls drop by 75%
✓
Customer satisfaction improves as information is proactive
✓
Ops team freed for exception handling and client relationships
Use Case 02
200 Invoices, 3 People, 2 Weeks
"We get 200 vendor invoices a month. Three people spend 2 weeks just matching them to POs."
The Cost
Manual invoice processing costs Rs 400+ per invoice and introduces errors that delay payment and strain vendor relations.
What We Build For You
The Invoice Processing Agent reads invoices from email or portals, matches them to POs and delivery confirmations, flags discrepancies with line-item detail, and routes clean approvals to payment.
✓
Processing time drops from 2 weeks to 2 days
✓
Error rate approaches zero with automated matching
✓
Vendor payment cycles tighten, improving supplier relationships
Use Case 03
50 Drivers, Nobody Knows If Routes Are Efficient
"We have 50 drivers covering 800 delivery points. Nobody really knows if the routes are optimised."
The Cost
A 10% routing inefficiency across 50 vehicles is several lakhs a month in fuel and driver time.
What We Build For You
The Route Optimisation Agent clusters deliveries by geography, factors vehicle capacity and time windows, and recommends optimised sequences for every driver — recalculating dynamically when conditions change.
✓
Route efficiency improves by 15-20%
✓
Fuel costs fall, on-time delivery rates improve
✓
Drivers complete more stops per shift with less frustration
Agent Specialities
Your AI Workforce for Logistics & Supply Chain
Agent 01

Shipment Tracker

Aggregates tracking data across multiple carriers, sends proactive alerts when shipments are delayed, answers customer tracking queries 24/7 via WhatsApp, and generates exception reports for the ops team — reducing reactive support calls.

Agent 02

Route Optimiser

Clusters deliveries by geography, factors in vehicle capacity and time windows, recommends optimised delivery sequences, and recalculates dynamically when conditions change — improving efficiency by 15-20% without additional resources.

Agent 03

Invoice Processor

Reads vendor invoices from email or portals, matches them to POs and delivery confirmations automatically, flags discrepancies with line-item detail, and routes clean invoices to payment — cutting processing time from weeks to days.

Agent 04

Exception Handler

Monitors delivery exceptions in real-time, categorises issues by type and severity, alerts appropriate teams with context and suggested actions, and tracks resolution — ensuring no exception falls through the cracks.

Agent 05

Vendor Communications

Sends order confirmations, delivery schedules, and payment notifications to vendors automatically, answers vendor queries about delivery status and payment, and maintains a log of all vendor communications for auditing — improving supplier relationships.

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